Effective Date: July 2, 2025
Company: Melgosoft Anonim Şirketi
Website: https://www.melgosoft.com
Contact: info@melgosoft.com
1. Introduction
At Melgosoft Anonim Şirketi, we are committed to protecting the privacy of our website visitors. This Privacy Policy explains what types of personal data we collect, how we use it, and the measures we take to protect that data.
2. Data We Collect
We may collect the following personal data through our website:
- Full Name – Provided through chatbot interactions
- Email Address – Submitted via chatbot or contact forms
- IP Address, Device Info, Location Data – Collected via Google Analytics
- Cookie Data – Used to analyze user behavior and enhance experience
3. Purposes of Data Use
Collected personal data is used for the following purposes:
- Sending marketing and informational emails
- Analyzing user behavior to improve website functionality
- Responding to user inquiries and support requests
- Ensuring the security and technical performance of the website
4. Cookies and Tracking Tools
We use cookies and similar technologies on our website. Users are informed through a cookie consent banner. Services like Google Analytics and Google Search Console anonymously track user interactions for performance monitoring.
5. Data Security
Your data is protected by:
- SSL encryption for secure connections
- Secure hosting infrastructure (Hostinger)
- Up-to-date software and active security controls
6. Third-Party Sharing
We only share data with the following trusted third-party service providers:
- Google Analytics
- Google Search Console
These providers maintain GDPR-compliant data protection standards. No data is sold or shared for commercial purposes without explicit consent.
7. International Transfers
Melgosoft is based in Türkiye. Some data may be processed on servers located outside the country, particularly through Google services. In such cases, we rely on legal safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.
8. User Rights Under GDPR
Under the GDPR, you have the following rights:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion of your data
- Object to data processing
- Opt-out of marketing communications
- Request data portability
To exercise your rights, contact us at info@melgosoft.com.
9. Policy Updates
We may update this Privacy Policy periodically. All changes will be announced on our website and made visible through an on-site banner notification.